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3510 Hobson Road, Suite 203A,
Woodridge, IL 60517

Testimonials


About Senior Solutions

Senior Solutions is located in Woodridge, Illinois and we provide help throughout the greater Chicago area. We are a No-Cost service that specializes in finding assisted living, independent living, memory care, and in-home care for seniors focusing on the senior care that is needed. We offer a personalized service, providing you with options based on your specific needs and wants. Some of these include: Level and type of Senior Care; Location preferences; Lifestyle choices; and Financial means. We will meet with you and your family to learn more about your situation. We accompany families on tours of communities and have many additional resources to help manage this transition for you and your loved one. We would be honored to help you and your family!


Rick is a consummate professional. He backs up his expertise with a very compassionate nature and a great sense of humor. Rick not only posed important questions that we would not have considered, but also helped us obtain the right answers.
-Kathy P.



Rick was very helpful in finding a place for my mother-in-law who is 99 years old. He helped us ask the right questions, as we had no idea where to start after making the very difficult decision to place her in a home. After one week at Belmont Village, we know we made the right decision.
-Cathy D.


 
Senior Solutions stepped in and helped our family during a very difficult time. They were extremely knowledgeable, friendly and professional. They were there to help every step along the way. If you are uncertain how to proceed with a family member give senior solutions a call....you will be glad you did.
-Shawn V.



Rick & Pam were amazingly helpful with helping me through the journey of assisting me to find memory care facilities for my grandma. Highly recommend!
-Suzanne A.



Rick was invaluable to me in finding a residence for my mom under very constraining situations. His wide knowledge and perspective provided me with suggestions that were specific to our needs saving me from "shopping" places that were not viable options. Rick is always reachable, supportive, and follows up with calls and emails. I have already recommended him to a couple of people and will continue to do so in the future. Thank you Rick.



Our experience with Rick at Senior Solutions was exceptional! He brought a wealth of information and experience to every Elder Care issue we brought to him. He responded promptly to every question and concern. Investigating senior living options was a breeze. Rick carefully assessed our needs and desires for our loved one, then used his considerable knowledge to direct us to properties that fulfilled them. He accompanied us on our visits and helped us ask appropriate questions, was courteous, personable and patient. I could not recommend him and Senior Solutions more highly. Rick made a challenging situation bearable and allowed us to make smart, compassionate decisions in a much shorter time than we would have been able to do on our own. Rick, we can't thank you enough!
-Ann.



My mother had to move to an assisted living facility after living independently for over 67 years. To compound the difficulty, I live on the west coast and knew nothing about the facilities in the area. Rick was extremely helpful and after a discussion about my mom and her financial situation, he set up several interviews. I was very pleasantly surprised to find out that he accompanied me on these interviews often asking questions that I didn't think about. He really a true professional in what he does and provides the utmost service to his clients. Thank Rick for all your help.
-Rick K.


I worked with Rick to help move my Mother from Wisconsin to Illinois. He made the process so easy. He was very knowledgeable and always available to walk us thru the process. I would definitely recommend Rick!!
-Holly B.



Rick went above and beyond to help us set up a tour of the facility my parents are at now. He follows up regularly and is always quick to respond to questions regarding all aspects of seniors and their situations, needs, and care. I highly recommend his services for anyone navigating these unfamiliar waters!
-Peggy F.


 
I have the utmost respect and gratitude for Rick and the services he provided! He is very knowledgeable about different types of places and will help guide you to the right one for you and your loved one. If you are looking for a place, please don't do it alone. Let Rick and his services guide you through this difficult time. He was a pleasure to work with and made a challenging time a lot easier! I can't thank you enough!
-Debra B.



Rick did a great job working with us to find a great solution. I highly recommend Rick. Honest, ethical and hard working.
-Joe S.



Suffice to say that as a "newbie" to this intensely stressful selection process I couldn't have done it without Rick's kind and patient guidance. I was all over the board trying to come up with a selection that was affordable and yet clean, close to my home, and a place that made me and my husband feel welcome. Rick was there with answers. Thank you, Rick.
-Carole E.



Rick was very helpful in helping my sister and I find an assisted living for my mom. He furnished us with information that we never knew existed. Thanks Rick for great service. We highly recommend.
-Linda P.


Dealing with the emotional and financial intricacies of your parents' housing issues can be challenging for all. Rick made every step in the process to date smooth and informative, never pushing his recommendations...but laying everything out for us to make choices. He then set up site appointments and was there to make sure our questions were answered (and asked, if I didn't know quite how to phrase the question within this new housing landscape). My elderly parents and I are truly indebted and recommend him and Senior Solutions without hesitation.
-Ray B.



Rick was extremely helpful when it came to advising on assisted care facilities for memory or when I asked about referrals for professionals re: specific family needs.  He does not over promise and fall short, but he is upfront and honest in his assessment.   He provides first-hand experience or referrals from his networking ability.  Even when I made last minute requests and changed his schedule for us, he was very accommodating. These factors are critical issues since I live 2000 miles away as POA/Co-Trustee and travel to Chicago 4 times a year.  I have kept in touch and given my return input as issues arose and why changes were being made.  I used his services (by phone) late spring of 2016 and finally met him in October 2017 as conditions changed and new locations visited.  He is courteous and respectful to all during the process! No problems here…great referral,
-Barbara 



I am posting this on behalf of one of our clients without internet access. It has been my pleasure to know Rick and Pam on a professional level for many years. I have found them to be very knowledgeable about senior living options and services and more importantly, very caring people committed to improving the quality of life for all seniors. Recently, I found myself in a personal situation where I needed support. Rick was the first person I called (on a Sunday morning). He returned my call immediately and spent a long time on the phone with me reassuring me and offering me some immediate solutions to my problem. He has continued to keep in touch with me offering me both support and several resources to assist me in finding the right care for my mother. I don't know how I would have gotten through this time without his help. As a Senior Citizen coordinator, Rick and Senior Solutions will be the first place I direct folks when they are looking for assistance for themselves or loved ones. Thank you Rick.
-Debbie B.



Rick was so helpful and compassionate to my family as he assisted us with finding a Memory Care Facility for my Mother. We would highly recommend Rick to anyone who needs assistance finding an Assisted Living Facility. Thanks, Rick!
-Christine Quinn



Posting this for a client...
My family and I recently were in need of further care for our mother. The prospect of finding the right place and level of continuing care for Mom seemed daunting...until I spoke with Rick Graffagna. I was instantly impressed with our first conversation. His questions were insightful, compassionate, and thorough. He did not rush me and addressed all my concerns. I hung up feeling relieved that we now had some direction. His personal attention to our needs was very reassuring and resulted in our choosing a facility for Mom with confidence. She moved in two weeks ago and loves where she is. Thank you, Rick, for all you did for us!
-Deb J. -Pam G



Rick made me aware of questions I didn't even know to ask about senior living. And he had the answers! Many thanks for a very positive experience.
-Linda Womack



When the facility that our Mom was at was not able to provide the next level, time was short, Rick knew who to talk to and was able to set up appointments and help with setting up interviews at facilities that met our descriptions of need. He cares and was responsive.
-Darrell Christopher



Rick was very helpful and extremely knowledgeable in assisting our family. He went above and beyond on our roller coaster journey in finding senior living facilities for our Dad, thank you Rick.
-Laurie Dudas



 Finding assisted living or changing a parent's primary residence is never easy. Not only is it a heart wrenching experience but it is very overwhelming especially when it is due to a life altering event and not a well planned experience. Rick was there to assist in evaluating places and consolidate the process so that we concentrated on places that would work the best. I would highly recommend working with Rick who has the knowledge and experience to help families work through this event.
-Linda Durec



Our family worked with Rick extensively for over a year - first introducing the idea of assisted living to our folks and then scheduling tours at multiple communities. In between, Rick was an invaluable resource as my sister and I learned how to navigate senior-related issues for our parents. Rick was always responsive, empathetic, kind, resourceful and respectful. We will be forever grateful for all the guidance he gave us during a very challenging time.
-Stephani Gordon



 When I needed to find an assisted living community for my sister, I called Lagrange Senior Center for advice. They referred me to Rick @ Senior Solutions. I called Rick right away. He spent a lot of time explaining how I could figure out what my sister could afford, the difference between "assisted" & "supportive" living communities. Rick spent a lot of time with my brothers & sisters & I showing us communities, answering our emails & phone calls. He really helped us arrive at a decision with out steering us toward any specific community. Rick always got back to us quickly with answers & advice. My sister is in a community she loves and is very happy. I thank Rick so much for his valuable knowledge. And I appreciate that his services are at no cost to us!
-Marianne R.



I found Rick to be very responsive to my questions and was very willing to help me through the process of finding the right facility for my father. There are many, many facilities and learning the questions to ask, and the things to look for when I toured facilities was extremely helpful. I highly recommend working with Rick and was so glad that I contacted him.
-Melanie Hinds


Working with Rick was one of the best customer service and support experiences of my life. Rick provided expertise, support and understanding to my mother and I through the challenges of identifying, touring, and completing the paperwork to make a difficult life change. He's one in a million!
-Meg Charter



Rick and Pam are wonderful! Pam originally introduced me to several senior housing communities and was very helpful as I began navigating this new environment. She was also a great listener. And both Rick and Pam are around anytime I have a question or need advice. Thank you both so much!!!
-Sue Dunne



I could not have been happier with Senior Solutions service, Their professionalism and their selections were exactly what I needed for my father's care. My father lives in California and I live in the Chicagoland area. I didn't know how to begin the process . Senior Solutions jumped right in and got me on the right path immediately . It is such a long hard process but it doesn't have to be if you have Senior Solutions leading the way. I would highly recommend Senior Solutions to anyone looking for senior living of any type. Thank you Rick and Pam for your help with my father's care.
-Claudia Kuhn



 Very professional. Hard working. Caring. 
-Beth Pulford



Always caring, helpful and professional.
-David Graffagna



 Hi Rick,
Thanks so much for all the help.  Mom is happy now.  Just saw her yesterday and all that the staff are wonderful.  She also met Fred, the love of her life, who lives only one mile away.  So it all worked out.  You and Senior Solutions were great.
-Thanks again Ted and Gayle



When it came time to find an assisted living facility for Dad, I needed help. I had never done this before, and I didn’t know where to start or what questions to ask. I knew I needed to find a good place where he could live safely and enjoy himself in the process.
Pam Graffagna was recommended to me by a close family friend. When I called Pam and described what I needed to do and how I wanted to proceed, she immediately found several good facilities and set up visits with each. She also had some very useful information concerning downsizing which we took advantage of.
Within days, we found the perfect place for Dad: newer, clean, bright and cheerful, with an extremely friendly staff, beautiful rooms and grounds, and excellent food. We could not have been happier with the service Pam provided us with.
-Ralph S., Lisle IL



 Dear Rick and Pam,
Thanks you so much for all of your hard work and generous support of our bags tournament and lunch.  It was a little wild at the start, but I know everyone had a great time.  It is always fun to work both of you and I certainly appreciate your generous support of our programs.  See you soon.
-Debbie



Dear Rick and Pam,
It was a pleasure to meet you at the event last night.  How wonderful to meet you and to share your enthusiasm for helping families in crisis and at a time when they really require a compassionate guide to get through a rough transition.  I will carry your card for references and look forward to seeing you at more events in the future.
-Sincerely, Marilyn F. RN


I am visually blind, a senior citizen and a veteran. I have been a caregiver for my now 93 year old mom for the past 9 years.I did not actually turn blind until until a year ago. My mother has developed dementia over the past 6 months. Not being much help anymore, I started looking for some place where she could get some good care. I went on the internet and got a reply from Pam thinking I was looking for myself. Well I had not started looking for myself yet, but Pam had this place that was perfect for me, a senior citizen and a veteran. She drove me the 30 miles to pick me up and take me to the facility (Concord Place). I have since moved in and lived there for a month. I love it. Pam does a nice job of matching people with the right home 
-Dave



 Thank you for all your help in finding a nursing home that was suitable for my brother. I do appreciate the follow up phone calls. Knowing that I have someone to turn to if there is a problem has been so relieving and so helpful. Thank you for all you do. All the best,
-Rebecca



 “Hi Rick. Last night they called and they are ready for my dad, so he does have a new home. Thanks for all your help. I will share your information with others in the future. You are a great man. Thank You”
-Kim B.



 “Pam and Rick with Senior Solutions were more than I could ever have asked for. Our situation was very unique in the sense that our son is very young. They not only found locations for us but called and checked up on us and Josh frequently. I hope that our family never has to go through a crisis like this again, but if we do I know we can call Rick and Pam and receive the exact same care and guidance they gave us this past time.”
-Michelle P.



"It was a joy to meet you last week and thank you for taking all the time you did to meet my mom and do the tours. My mom really liked you so that too is a good sign! It’s so worth it to us to have the peace of mind of having someone we can trust to oversee this process.”
-Eileen P.



"Very helpful and resourceful.”
-Anita



"I had no knowledge about assistant living and memory care. I had to find a place quickly for my dad. I had no idea where to start. When I contacted Rick he was very knowledgeable and helpful in giving me information about places that would be a good fit for my dad. With Rick suggestions I was able to find a fantastic new home for my dad with experienced staff, nurses, and doctors. I am happy to say that my dads transition to his new home went very smoothly because of Ricks guidance. Thank you, Rick!!!”
-Dorothy



"Rick Graffagna was so helpful and knowledgeable of helping me find a perfect fit for my loved one, He was kind and caring I don't know what I would have done without him, Thank you Rick for your courteous and kindness and always keeping in touch and checking back about different places, Keep up the great work, I'm sure a lot of families could use a person like you, God bless you.”
-Cara

Contact us at Senior Solutions for more information. We are local and we care!


Rick was invaluable to me in finding a residence for my mom under very constraining situations. His wide knowledge and perspective provided me with suggestions that were specific to our needs saving me from "shopping" places that were not viable options. Rick is always reachable, supportive, and follows up with calls and emails. I have already recommended him to a couple of people and will continue to do so in the future. Thank you Rick.
-Wanda S.



Our experience with Rick at Senior Solutions was exceptional! He brought a wealth of information and experience to every Elder Care issue we brought to him. He responded promptly to every question and concern. Investigating senior living options was a breeze. Rick carefully assessed our needs and desires for our loved one, then used his considerable knowledge to direct us to properties that fulfilled them. He accompanied us on our visits and helped us ask appropriate questions, was courteous, personable and patient. I could not recommend him and Senior Solutions more highly. Rick made a challenging situation bearable and allowed us to make smart, compassionate decisions in a much shorter time than we would have been able to do on our own. Rick, we can't thank you enough!
-Ann



My mother had to move to an assisted living facility after living independently for over 67 years. To compound the difficulty, I live on the west coast and knew nothing about the facilities in the area. Rick was extremely helpful and after a discussion about my mom and her financial situation, he set up several interviews. I was very pleasantly surprised to find out that he accompanied me on these interviews often asking questions that I didn't think about. He really a true professional in what he does and provides the utmost service to his clients. Thank Rick for all your help.
-Rick K.



Rick was very helpful when I found myself looking for a place for my mother-in-law. His knowledge and experience was very helpful when I found myself needing to find an answer and fast. Thanks Rick!
-Regina Z.


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